REFUND POLICY

Refunds & Exchanges (if applicable)

We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 5 days to send it back to us for a full refund. If you need to exchange it for the same item, send us an email at info@zahnenden.com.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.